01. Who we are
The RX Solutions Team Inc helps healthcare practices explore independent pharmacy partners and coordinates business inquiries and registration support. We are not a pharmacy and do not prescribe or dispense medication.
This policy covers our website, Spanish pages, pharmacy registration portal and related business communications. Independent pharmacies have their own privacy policies.
02. Information we collect
We collect the contact and business information you provide, such as your name, email, phone number, practice or pharmacy details, service interests, locations served and information included in an inquiry. Get Pricing may include an optional DEA number.
We also keep correspondence, registration reports, account status recorded by our team, personal portal identifiers and communication preferences. Website services may process IP addresses, browser and device details, page visits and interaction events.
Information comes from you, your organization, our interactions and technical providers. Pharmacy registration progress may also be confirmed by a pharmacy or our team. Please do not submit patient records, payment card details, passwords or unnecessary sensitive information.
03. How we use information
We use information to respond to inquiries, understand business needs, review pharmacy applications, coordinate requested services, maintain relationship records and provide portal support. We also use it to operate and secure the website, measure website and advertising activity, manage communications and meet applicable obligations.
Providing a phone number or submitting a form does not, by itself, authorize SMS marketing.
04. Providers and independent pharmacies
We do not send client information collected through our own surveys to independent pharmacies. When you complete a pharmacy’s external form, you provide information directly to that pharmacy under its policy.
We use service providers for hosting, CRM, communications, security, testimonials and website measurement, including GoHighLevel/LeadConnector, ReputationHub, Cloudflare, Google Analytics and Meta. They process information relevant to those services. We may also disclose relevant information when legally required, to protect lawful rights or security, or in a business reorganization subject to applicable privacy obligations.
05. Cookies and website measurement
We use Meta Pixel, Google Analytics and other website tools. Depending on their configuration and your choices, these tools may process identifiers, IP addresses, device details, page visits, referral URLs, cookies and interaction events to measure activity and advertising. Advertising-related disclosures may qualify as sale, sharing or targeted advertising under applicable privacy laws.
You can manage cookies and storage through your browser and contact us about applicable privacy rights. Restricting storage can affect website functions. Our portal stores report receipts in your browser; clearing them does not delete the related business record. External pharmacy links may contain referral identifiers, and email systems may record delivery and interaction events.
06. Mobile information and text messages
We do not sell, rent or disclose mobile numbers, mobile subscriber information, SMS opt-in records or SMS consent to third parties or affiliates for their own marketing or promotional use. SMS permission is not transferred to pharmacies or other senders.
Messaging and support providers may process the information needed to deliver our own communications; they may not use it for independent marketing. SMS opt-in records and consent are excluded from other sharing categories described in this policy.
Where offered, support texts and marketing texts require separate, optional consent. You may choose either, both or neither. Consent is not required to purchase or request services. Frequency varies; message and data rates may apply. Reply STOP to unsubscribe or HELP for help. For support, call +1 561-786-2336. See our Terms & Conditions.
07. Your choices, retention and security
Contact us to request access, correction or deletion, or to ask about your information. Depending on your location and applicable law, additional rights may include portability, limits on sale or sharing, targeted-advertising choices or an appeal. We may verify identity and apply legally permitted exceptions.
Use the unsubscribe link for optional email marketing or reply STOP for SMS. Where processing relies on consent, you may withdraw it prospectively. We retain records as reasonably needed for services, legal duties and relationship or consent management, including records needed to honor opt-outs.
We seek to protect information with appropriate safeguards, but no system guarantees complete security. Keep your personal portal link private. Our services are intended for adult business representatives, not children under 18. Providers may process information in the United States and other countries.
08. Contact and policy updates
We may update this policy as our practices change, with additional notice or consent when required. For privacy requests or support:
The RX Solutions Team Inc
[email protected]
+1 561-786-2336